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Candlewood Suites Nyc -Times Square By Ihg, New York City
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Key details
About the Hotel
339 West 39Th Street,
New York City,
New York,
United States of America,
10018,
New York State
Candlewood Suites NYC - Times Square is situated in the heart of Manhattan, providing easy access to New York's iconic attractions. This all-suite hotel offers a blend of modern comforts with the convenience of home, making it ideal for extended stays. Unique features include the Candlewood Cupboard stocked with essentials and a well-equipped fitness center available 24/7. Its proximity to Broadway and major corporate offices enhances its appeal for both leisure and business travelers.
Location
Candlewood Suites NYC - Times Square is conveniently located just a 10-minute walk from 34th Street-Penn Station and 1 miles from Grand Central Terminal. Its Times Square location makes it easy to explore New York City's cultural highlights, including theaters and shopping. LaGuardia Airport is approximately 12.5 miles away, with various public transport options available nearby.
Rooms
The hotel offers various studio suites that come with full kitchen facilities, including stovetops, refrigerators, and dishwashers. Each suite features a seating area with a flat-screen TV and ample workspace, including a desk and corkboard. Complimentary toiletries are provided in the private bathrooms, which include both baths and showers. Most rooms are equipped with air conditioning and heating for guest comfort.
Eat & Drink
The Candlewood Cupboard, located in the main lobby, features a variety of snacks, beverages, and basic toiletries for guest convenience. While the hotel does not have an on-site restaurant, guests can prepare meals in their suite's fully equipped kitchen. The surrounding area boasts numerous dining opportunities, including the vibrant Restaurant Row on 46th Street, known for its diverse eateries and pubs.
Leisure & Business
The hotel provides a complimentary 24-hour fitness center featuring weights, cardio machines, and yoga equipment. Guests can also utilize the laundry facility available at all hours, making it suitable for long-term stays. Additionally, the cozy lobby serves as a comfortable meeting area and includes free wireless internet access.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Spacious Comfort
“The room was impressively spacious, providing ample room to relax. The comfort of the bed truly enhanced my stay.” view full review
Well-Equipped Kitchen
“The kitchenette had everything I could possibly need, making it easy to prepare meals and snacks during my stay.” view full review
Nice Shower Experience
“The bathroom featured a lovely shower over a small tub, which was perfect for unwinding after a day of sightseeing.” view full review
Quiet Retreat
“I was pleasantly surprised by how quiet the room was at night, making it a great retreat to recharge.” view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Elevator
ATM/Cash machine
Vending machines
Sports & Fitness
Fitness center
Guest Parking
Electric kettle
Dryer
Cookware/ Kitchen utensils
Services
Valet parking
Laundry
Dry cleaning
Stores/Commercial services
Business
Business center
Fax/Photocopying
Children
Board games
Room features
Air conditioning
Heating
Sitting area
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Dryer
Cookware/ Kitchen utensils
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
339 West 39Th Street,
New York City,
New York,
United States of America,
10018,
New York State
Map view
street view
339 West 39Th Street,
New York City,
New York,
United States of America,
10018,
New York State
City landmarks
20 West 34th Street
Empire State Building
4200 ft
Square
Times Square
3500 ft
Landmark
Rockefeller Center
1.1
mi
30 Rockfeller Plaza Enter on West 50th Street
Top of the Rock
1.0
mi
Parks
The High Line
1.5
mi
Parks
Bryant Park
3600 ft
Church
St. Patrick's Cathedral
1.3
mi
Parks
Central Park
2.2
mi
Libraries
New York Public Library
3900 ft
Square
Macy's
3200 ft
Museums
The Museum of Modern Art
1.0
mi
Stadiums
Madison Square Garden
3600 ft
Broadway Theatre
Broadway
4800 ft
New York City
Manhattan Skyline
4400 ft
Museums
Intrepid Sea
4700 ft
Square
Herald Square
3200 ft
Convention Center
Jacob Javits Convention Center
3100 ft
Mall
Fifth Avenue
1.2
mi
405 Lexington and 42nd St.
Chrysler Building
1.1
mi
Museums
American Museum of Natural History
2.0
mi
Museums
The Metropolitan Museum of Art
2.2
mi
Libraries
Pierpont Morgan Library
4500 ft
Tower
Trump Tower
1.5
mi
226 W 44th St
Discovery Times Square
2500 ft
Parks
Washington Square Park
1.8
mi
34th Street
34th Street
2800 ft
545 W 30th St
The Shed
3000 ft
Museums
Museum of Sex
1.1
mi
Nearby
Museums
Madame Tussauds New York
1800 ft
Restaurants
Starbucks
700 ft
1101 - 1109 Avenue of the Americas
Shake Shack Theater District
1900 ft
691 8th Ave
Aleef Coffee House
100 ft
333 W 39th St Frnt 1
Taqueria Diana
400 ft
524 9th Ave Hell's Kitchen
Five Guys
1500 ft
316 West 34th Street
Alan's Kitchen Mexican Cuisine
300 ft
316 W 39th St Store 2
Curry Hut
500 ft
534 9th Ave
Reviews and Ratings
Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
Convenient location
Friendly and caring staff
Limited dining options
No on-site restaurant for Times Square
7.6/10
Very good
Rooms
7.6
Location
8.5
Service
7.6
Dining
6.9
Guest reviews
7.6/10
based on 12 reviews
4/5
based on 2066 reviews
8.1
8.1/10 based on 2073 reviews
#253 of 513 hotels in New York City based on Tripadvisor
Lewis
United Kingdom,
April
2024
8.0/10
The hotel offers clean and spacious rooms, like a little apartment, with two beds, a fridge, an oven, and a coffee maker. However, no cleaning was done on the 2nd day of my stay. It's pet-friendly but with expensive fees for dogs and parking. Overall, a good choice for your money.
Rooms
8.0
The rooms are mid-sized, clean, and resemble a little apartment with all necessary amenities. However, there was no cleaning service on the 2nd day.
Service
7.0
The service was varied; some staff members were friendly and helpful, while others seemed rude and uninterested. The price charged for the service received was fair.
Location
9.0
The location is excellent, very close to the Metro station, Port Authority Bus Terminal, Times Square, and Rockefeller Plaza. Despite being near major tourist attractions, the lower price compensates for the slight distance. It provides easy access to various subway lines and essential amenities for a comfortable stay.
Dining
8.0
The dining options are diverse, with an outsourced service offering a complete breakfast. There are many nearby dining choices, and the lobby provides additional amenities like computer monitors, a printer, books, and DVDs for guest use.
Facilities
8.0
The hotel offers a range of facilities including vending machines with snacks and frozen foods, an exercise room, and a variety of borrowed items for guest convenience.
Valerie
United Kingdom,
January
2024
6.8/10
The hotel had a kitchen but was very under-equipped and had me waiting to fix the heater for two hours, though I could have had a better city view. The rooms were a bit grimey overall.
Rooms
5.0
The room I stayed in was grimey and needed some attention with the heater. The kitchen, though present, was under-equipped.
Service
7.0
The service was nice and helpful, especially from Erika the manager. Joebe maintained the room well but only came in once during our stay.
Location
8.0
The location was great for our plans and very cool and nice, being conveniently close to Times Square but quiet enough for a good night's sleep.
Dining
6.0
Dining options were limited, but there were numerous places around to eat. Additional items for the room's kitchen were available to borrow.
Facilities
8.0
Facilities included computer monitors and printer in the lobby, an exercise room in the cellar, and books and DVDs available for borrowing.
Horace
United Kingdom,
January
2024
8.0/10
I had a pleasant stay at the hotel. The rooms were well-equipped with a full kitchenette but were a bit warm, requiring the AC even in cold weather. The service was exceptionally polite and friendly. The location was superb, close to Times Square and convenient for exploring the city. The dining options were limited, but there were tasty snacks available. Overall, a comfortable and convenient hotel.
Rooms
8.0
The room had a full kitchen with appliances and clean cookware. It was a bit hot, so I needed to use the AC despite the cold outside.
Service
9.0
The staff, from the front desk to maintenance, were unbelievably polite and friendly.
Location
9.0
The hotel's location was superb, just a few minutes' walk from Times Square and Broadway. It was very convenient with a 7/11 nearby and close to the subway.
Dining
7.0
The dining options were limited within the hotel, but there were good restaurants nearby like Tick Tock Diner Cafe for affordable breakfast.
Facilities
7.0
Books and DVDs were available in the cellar. The hotel lacked an on-site dining facility, but there were tasty snacks.
Billy
United Kingdom,
November
2023
7.6/10
The hotel offers spacious rooms with a fantastic view of the Empire State Building, but cleanliness could be improved. The service is friendly and accommodating, although some inconsistencies were noted. Its superb location in Mudtown provides convenient access to major attractions, but it may be considered pricey compared to other Candlewood Suites. Dining options are varied, and there are facilities like a computer station and exercise room available. Overall, a mixed experience with both positive and negative aspects.
Rooms
7.0
The rooms were large with a kitchen setup resembling an apartment rather than a traditional hotel room. The view of the Empire State Building was impressive, but cleanliness fell short of expectations.
Service
7.0
The service was friendly and accommodating, although there seemed to be inconsistencies in the level of customer service.
Location
8.0
The hotel's location in the heart of Mudtown is superb, offering a quiet environment despite being close to key attractions like Times Square, subways, and buses. It provides essential amenities for a comfortable stay.
Dining
8.0
Various dining options are available at and around the hotel, providing flexibility for guests to choose. Additional facilities like the computer stations and vending machines enhance the dining experience.
Facilities
8.0
The hotel offers additional facilities such as a computer station and exercise room, adding value to the overall stay.
David
United Kingdom,
October
2023
8.6/10
I absolutely loved my stay at this hotel! The rooms were super clean and comfortable with a convenient location in Midtown. The service was top-notch, with staff anticipating our needs and even holding our luggage after checkout. The location was perfect, just a few blocks from Times Square, and surrounded by a great mix of restaurants and quick food options. The dining experience was easy to organize, and there were plenty of places to eat nearby. Overall, a fantastic value for money choice!
Rooms
9.0
The rooms were spotless and conveniently located in Midtown, with a microwave and baby crib available. Super clean and comfortable.
Service
9.0
The staff were nice and caring, always anticipating our needs. They even changed our towels promptly and held our luggage after checkout.
Location
9.0
The location was great, in Hell's Kitchen near the Theater district and only a few blocks from Times Square. Lots of restaurants and shops close by.
Dining
8.0
The dining options were varied, making it easy to organize meals with my own Italian coffee pot. Numerous dining options were available around the hotel.
Facilities
8.0
The hotel had various facilities such as computer monitors and printer in the lobby, an exercise room in the cellar, and available books and DVDs for guests.
Convenient location
Limited dining options
Abraham
United States of America,
September
2023
7.8/10
My stay at the hotel was a mix of great experiences and a few drawbacks. The rooms were clean, spacious, and even had a pantry which was handy. The front desk staff and housekeeping were incredibly friendly and helpful. However, there was a faint unpleasant odor reminiscent of dog pee when I first checked in.
Rooms
8.0
The rooms were spacious and clean, with a convenient pantry included.
Service
7.0
The service was quite noticeable, and once I asked for assistance, the staff were pleasant, courteous, and always eager to help despite a mishap with automatic debit issues that got resolved later.
Location
9.0
The location was excellent, right in the heart of Manhattan, making it perfect for exploring the city's attractions on foot. However, the hustle and bustle of Times Square surroundings could be a bit overwhelming.
Dining
7.0
The dining options were a bit confusing as there was an outsourced service for breakfast but many eateries around and kitchen facilities in the room to prepare meals. There were additional items available to borrow and purchase in the lobby.
Facilities
8.0
The facilities available such as computer monitors and laundry services were convenient for guests.
Paul
United Kingdom,
September
2023
8.2/10
The hotel rooms were fine, clean, and quiet, featuring a full-size kitchenette with a filter coffee machine and large fridge with a freezer and ice maker. Although slightly smaller than expected, the cleanliness was impressive and made my stay satisfying. This is a great destination to stay in New York for a clean and comfortable experience.
Rooms
8.0
The rooms were clean and satisfying, despite being a bit smaller than expected based on the pictures.
Service
9.0
The service was incredibly helpful and courteous, which made our stay enjoyable.
Location
9.0
The hotel's location was excellent, very close to major attractions like Times Square and the Metro station, providing easy access to various places. The nearby restaurants added to the convenience of the location.
Dining
7.0
The dining experience was decent with limited options but overall satisfactory.
Facilities
8.0
The facilities were well-maintained and added to the overall positive experience of the stay.
Eileen
United States of America,
August
2023
8.2/10
I had a wonderful stay at the hotel. The rooms were larger than expected, with a kitchen area, and the location was fantastic, within easy walking distance of many NYC attractions. The service was extremely competent, and the staff were very helpful. However, the dining options were limited, and some improvements could be made in that area.
Rooms
8.0
The room was larger than expected and had a kitchen area.
Service
9.0
The service was extremely competent, and the staff were very helpful.
Location
9.0
The location was great, within easy walking distance of many NYC attractions.
Dining
7.0
The dining options were limited, but the hotel provided vending machines with snacks and frozen foods.
Facilities
The hotel had various facilities like laundry, dry cleaning, and valet parking available.
Stanley
United States of America,
August
2023
7.0/10
I stayed at the hotel and found the rooms to be just the right size and very comfortable, equipped with everything I needed like a well-furnished kitchen and bathroom. The location was ideal, close to the theatre district, with plenty of food options nearby, but the area was slightly sketchy. The service was sweet and helpful, although they forgot my bags in the lobby, which caused me some anxiety. The dining options were limited, and breakfast wasn't available until late afternoon the next day, which was a letdown. Despite these points, the hotel offers good value for money.
Rooms
8.0
The rooms were comfortable with standard amenities like a queen bed, chair, TV, and dresser, ideal for a double room setup.
Service
7.0
The staff was sweet, polite, and helpful, although there was a small hiccup with my bags initially.
Location
7.0
The hotel is conveniently located near the theatre district and had various dining options nearby, though the area felt slightly sketchy.
Dining
6.0
The dining experience was limited with delayed breakfast service, which was a downside for me.
Facilities
7.0
I didn't have specific comments about the facilities, but they seemed to offer standard services for a comfortable stay.
Tom
United Kingdom,
May
2023
7.8/10
The hotel offers basic yet clean and comfortable rooms. The service was a bit inconsistent but ultimately helpful, especially in finding alternative accommodation when needed. Its unbeatable location near major attractions makes it a great choice for exploring the city.
Rooms
8.0
The rooms were very basic, but clean and comfortable both times.
Service
7.0
The service was very good overall, although there were challenges with room allocation at first.
Location
9.0
The location is unbeatable, within walking distance of major attractions and transportation hubs.
Dining
7.0
Facilities
8.0
The facilities are well-equipped to enhance your stay.
Fred
United Kingdom,
May
2023
6.6/10
The hotel is in a convenient location near Central Park, with a mix of positives and negatives. The rooms were quite clean overall and exactly as pictured, including a recliner that was appreciated after a long day. However, some areas were grimey. The service was friendly and helpful but experienced some delays. The location is ideal, near the theatre district with plenty of dining options nearby. The dining experience had some shortcomings. Overall, a decent stay with some room for improvement.
Rooms
7.0
The rooms were exactly as pictured and included a recliner that was appreciated after a long day.
Service
6.0
The staff was friendly and helpful, but some delays were experienced.
Location
8.0
The location was ideal, near the theatre district with plenty of dining options around.
Dining
5.0
The dining options had some shortcomings.
Facilities
7.0
The hotel offered dry cleaning, shops, laundry, and valet parking.
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